ARTS is a bespoke Anomaly Report Tracking System developed for ESA and used by several major organisations within the space industry.

Innoflair provides technical support and maintenance to ARTS installations.

The eLogbook system was developed for Eutelsat as a replacement for an existing paper-based logbook. The system now tracks all significant Satellite Control Centre events. The design of the eLogbook system includes an API for other applications to log events. The eLogbook system replicates the data from the highly secure Control Centre network into the office network in near real-time.

Telechecks is a framework for satellite telemetry offline analysis, including expected value checks, statistics, derived parameter calculation and summary reports. Telechecks has two modes of operation: development and production. In development mode users can develop routines and immediately execute them to debug and test the routines' results. In production mode routines can then be scheduled to automatically generate Products as more telemetry is available. Telechecks relies on the Televiews API to access telemetry in a transparent way, making data retrieval straightforward. This allows users to focus on data analysis.

The TeleViews system was developed for Eutelsat and provides satellite engineers access to telemetry, telecommands and satellite events outside of the Control Centre. The system uses an advanced, high-performance archive developed by our engineers. Televiews stored telemetry data in less than 10% of the disk space required by similar systems at the time of development. A sophisticated browser-based interface is part of the system and allows users to visualise telemetry using the same Parameter, Alphanumerical and Graphical displays as in the system available in the Satellite Control Centre.

SAM is a system designed to centralise the management of users credentials and access rights to applications. Client libraries available in several languages allow for applications to delegate authentication to SAM. SAM makes it simple for users to change their password accross all applications in a single place.

The SDID Decommutator is a tool that extracts analog data from a time-serial train of samples representing different data sources transmitted over a single radio-frequency link.

The Payload Analysis Tool is a new tool presently under development. PAT aims to reduce the overall effort required by the engineers to configure the satellites' payloads.

Readit is an electronic documentation archive repository. Readit stores all documentation in electronic format and automatically indexes it, making it searcheable and easy to find.

The Tedis system allows authenticated client applications to receive telemetry in near real-time. The system includes a web interface to manage all configurations and the search and download of raw archived telemetry.

Teres is an application that allows users to easily download raw archived telemetry. The system calculates statistics for the raw archived telemetry and presents them in a simple graphical way.

Trackit is a custom Systems Lifecycle Management tool developed for Eutelsat. Trackit handles Anomaly Reports and Enhancement Change Requests; it follows the lifecycle of these documents according to Eutelsat's workflow. Trackit was developed to replace an existing very complex tool and represents a quantum leap in terms of ease of use.

The WiMics system is an innovative system that presents spacecraft mimic diagrams in an intuitive and synthetic way. WiMics is used for Payload Diagram Testing, Payload Procedure Testing and Payload Status Visualisation. The WiMics system integrates with MS Visio for the development of the satellite mimics.